Every module.
Every detail. Explained.
Six core modules working together as one complete system. Here is exactly what each does, what it replaces, and what it delivers.
Every DM, missed call, website form and email responded to instantly, in your exact clinic voice, at any hour. No enquiry ever lost. No patient left waiting until morning.
Replaces your receptionist • Saves £1,800–£2,500/monthFull AI-led consultation before patients arrive. Understands their concerns, recommends the right treatments, prepares a complete brief for your team.
Converts enquiries into ready-to-commit patientsPersonalised before and after previews generated per patient during their AI consultation. They arrive already visualising their result and ready to commit.
The feature that stops every demo in its tracksGenerates your clinic content and posts it on schedule across every channel. No agency fees. No social media manager. No midnight captions.
Replaces your social media manager • Saves £1,500–£3,500/monthScores every appointment for cancellation risk using 12+ signals. Automatic reminders fill gaps before they appear. Average recovery: £4,200/month.
Recovers £4,200+ per month on averageReal-time view of your clinic performance. Where revenue is coming from. Where it is leaking. What to do next. No spreadsheets. Total clarity.
Total financial visibility • No manual reportingHow each module works
in practice.
Enquiry Handling
The average clinic misses 15 to 20 percent of all enquiries. That is not a small number — it is thousands of pounds of potential revenue walking out the door every single month because no one replied fast enough, or at all.
AURUM™ monitors every channel simultaneously: Instagram DMs, Facebook messages, website contact forms, missed calls, emails, and WhatsApp. The moment an enquiry arrives — at 2pm or 2am — a personalised, compliant, warm response goes out in your clinic voice within seconds. Every time. Without exception.
The system is trained on your clinic's tone, your treatment menu, your pricing approach and your compliance requirements. Responses do not sound generic. They sound like your best team member having their best day.
AI Consultations & Before/After Generation
Most patients who enquire are not ready to commit. They need information, reassurance, and most importantly — they need to visualise the outcome. This is where the average clinic loses the conversion.
AURUM™ runs a full AI consultation before the patient ever speaks to a practitioner. It asks the right questions, understands their specific concerns, recommends the appropriate treatment combination, and generates a personalised before and after image preview tailored to their face or smile.
By the time the patient walks in, they already know what they want, they have seen what it will look like, and they are ready. Your practitioners spend their time delivering great results, not convincing patients to proceed.
No-Show Prediction & Diary Recovery
Every no-show costs a clinic between £200 and £500. Three to five per week — which is typical without intervention — means £3,000 to £10,000 per month in silent, invisible revenue loss.
AURUM™ scores every appointment for cancellation risk using over 12 behavioural signals: how long ago it was booked, the patient's attendance history, the channel they used to enquire, their engagement with reminder messages, and more. High-risk appointments receive automatic personalised reminders at the optimal time.
When a cancellation does occur, AURUM™ immediately contacts patients on the waitlist and fills the slot automatically — often within minutes. Clinics using this module recover an average of £4,200 per month that would otherwise have been lost.
AURUM™ versus everything else.
There are tools that do one of these things. There is nothing else that does all of them, built specifically for aesthetic and dental clinics.
| AURUM™ | Generic software | Chatbot tools | |
|---|---|---|---|
| Built for aesthetic and dental clinics | ✓Exclusively | ×Generic business | ×Generic chat |
| 24/7 enquiry handling in clinic voice | ✓Fully automated | ×Not included | ×Partial only |
| AI consultations and treatment recommendations | ✓Complete patient prep | ×Not available | ×Not available |
| Before and after image generation | ✓Personalised per patient | ×Not available | ×Not available |
| No-show prediction and diary recovery | ✓Automated recovery | ×Manual only | ×Not available |
| Automated social media posting | ✓Fully managed | ×Not included | ×Not available |
| Live revenue dashboard | ✓Real time | ×Basic only | ×Not available |
| Replaces multiple staff roles | ✓2–3 roles | ×Still needs staff | ×Still needs staff |
Join as a founding clinic.
Lock your rate forever.
The first clinics to join AURUM™ receive permanently locked pricing, direct access to the founding team, and priority onboarding. This is not a promotional offer — it is a lifetime commitment to the clinics that believed in us first.
- 24/7 enquiry handling
- AI consultations and recommendations
- Before and after image generation
- No-show predictor and recovery
- Live revenue dashboard
- Onboarding and setup included
- Everything in Starter
- Automated social media content and posting
- Multi-channel (Instagram, TikTok, Facebook)
- Advanced Clinic DNA profile
- Priority support and monthly review
- Dedicated account partner
- Everything in Growth
- Multiple clinic locations
- Custom AI training per location
- White-label options available
- Dedicated integration support
- Custom reporting and analytics